Under the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter "LFPD" and hereinafter "The Law") and other applicable provisions, TMM ALMACENADORA, hereinafter TAP TMM and/or the Responsible Party, generates this Privacy Notice in compliance with the Law, which was published in the Official Journal of the Federation on July 5, 2010, applying the guidelines, policies and procedures to protect your information. To this effect we inform you that the personal data that you have decided to share, including those that the "Law" itself defines as sensitive, will be treated under the confidentiality and security measures provided for such purposes.

Informative elements of the comprehensive privacy notice, in accordance with article 16 of the Law:


TMM ALMACENADORA, SAPI DE CV, is domiciled at the International Cargo Warehouse number 7 located inside the cargo terminal at Mexico City International Airport.


Your personal data will be used for the proper provision of the services contracted by you. The personal data that may be collected, including but not limited to, are collected and classified under the following categories of personal data:

    1) Data of an identifying nature;

    2) Data on personal characteristics;

    3) Labour occupation data;

    4) Economic, financial and

PERSONAL DATA: When you provide your name, address, date of birth and/or incorporation, country of birth, nationality, gender, age, marital status, occupation, profession, activity or line of business, telephone numbers, email address, Unique Population Registry Code (CURP), Federal Taxpayers Registry (RFC), as well as the serial number of your Advanced Electronic Signature. For the purposes outlined in this Privacy Notice, we may collect your personal data in different ways, for example: when you provide it to us directly, when you visit our website, when we obtain information through other sources such as telephone directories, business, labor, etc., and that are permitted by the "Law".

SENSITIVE PERSONAL DATA: You are hereby informed that in order to comply with the purposes set out in this Privacy Notice, personal data that the Law calls sensitive may be collected and processed. To this end, the Data Controller undertakes to ensure that such information is processed under the strictest security measures to guarantee its confidentiality.
When such sensitive personal data is requested by the RESPONSIBLE, TAP TMM, the holders of such data may refuse to provide it, in which case it will not be possible to provide certain services.


For the purposes of this section, the "website" includes the Responsible´s mobile applications, for which reason, the personal data that, where applicable, are collected through the website will be collected for the purposes described in this Privacy Notice. In all cases, the Controller will identify the type of data requested and the specific purpose for which they will be used.

In some cases, the Controller will collect your personal data through the website or web platforms. In these cases, the Controller may place "cookies" or other tracking media on your device, as described below. In other cases, the placement of these means will enable the Controller to improve the effectiveness of the TAP TMM website and its marketing activities.


The Controller may collect personal data during your visit to a TAP TMM website or through the use of cookie technology. A "cookie" is a piece of programming information contained in a very small text file that is placed in your Internet browser or other places on your hard drive. You can control the acceptance of cookies by modifying your Internet browser preferences. You have the ability to accept all cookies, to be notified of a cookie, or to reject all cookies. Please note that if you choose to block all cookies (including essential cookies), you will not be able to access all or part of our site and may not be able to use those services or engage in activities that require the placement of cookies. The Controller and/or its subsidiaries use cookies to distinguish you from other users of our website and to help us compile aggregate statistics about the use of our websites.

“Web beacons”

In addition, on some occasions, the Controller may use tracking technologies such as "web beacons" to collect data about your visits to the TAP TMM portal. These are small electronic images embedded in web content or email messages and are not normally visible to users. Like cookies, this tracking technology allows us to track the pages and content accessible and available to users on the TAP TMM site. The use of these technologies also helps us to provide you with a positive experience when browsing our websites, and also helps to refine our content and personalise your experience.


Original and necessary purposes: Management, control and administration of communications, requests, quotes and budgets related to the offer and provision of services, where appropriate and expressly requested by users and/or employees of TAP TMM.

  • Registration of clients on the platform for the programming of services, and notifications in relation to contracted services.

  • Integration of customer or supplier registration files.

  • For the provision of foreign trade services.

  • Management of the corresponding invoices.

  • Provide advice and information to users in relation to the validity, quotation and collection of services.

  • For the drawing up of contracts required by the commercial operation and;

  • To comply with the tax and labour obligations of the Responsible Party before the corresponding authorities.


The transfer of your personal data to third parties requires your express consent, as it is understood that the data collected by TAP TMM will be used exclusively by the staff of the area to which they are sent for the purpose for which they were collected.

The exceptions to the above are those provided for in Article 37 of the Law and, in any case, in Article 17 of the Regulations of the Law.

You may limit the use or disclosure of your personal data by addressing the corresponding request to our Personal Data Department. The requirements to prove your identity, as well as the procedure for dealing with your request will be the same as those indicated in section IV of this Privacy Notice (Exercise of ARCO rights).

TAP TMM declares that it has sufficient security measures in place for the protection, integrity, confidentiality and security of your personal data, access to which is restricted to duly authorised persons and the processing of which is prohibited in contravention of the provisions of this Privacy Notice.

Consequently, TAP TMM will inform its employees, representatives, subcontractors or consultants who may have access to or otherwise process personal data of the Data Subject, of all the obligations they have with respect to the protection of such data in accordance with the provisions of this Privacy Notice and the applicable legislation in force.

TAP TMM, its employees, representatives, subcontractors, consultants and/or third parties involved in any phase of the processing of the data subject´s personal data must keep this data confidential, an obligation that will remain in force even after the relationship between the Data Controller and the Data Subject has ended.


You or your legal representative has the right to access the personal data that we hold about you, and the details of the processing thereof, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes stated in this Privacy Notice, are being used for non-consensual purposes or the contractual relationship has ended, or oppose the processing thereof for specific purposes (ARCO rights).

The mechanisms that have been implemented for the exercise of these rights are through the presentation of the respective request directly at the address of the Controller and/or via e-mail to the following address:, which must contain and be accompanied by the following:

    1) Name and address of the holder or other means of communicating the response to the request;

    2) Documents proving the identity or legal representation of the holder;

    3) A clear and precise description of the personal data in respect of which any of the aforementioned rights are sought to be exercised and;

    4) Any other element or document that facilitates the location of personal data.

The Controller will inform you, within a maximum period of twenty working days from the date on which the Controller receives the corresponding request, of the decision taken. If the request is accepted, it will be effective within fifteen working days from the date on which the Controller communicates the response. In the event that the information provided in your request is erroneous or insufficient, or if the necessary documents to prove your identity or the corresponding legal representation are not provided, the Controller, within five working days following receipt of your request, will require that the deficiencies be corrected in order to process the request. In these cases, you will have ten working days to respond to the requirement to rectify the deficiencies, counted from the day following the day on which it was received. The corresponding request will be deemed not to have been submitted if you do not respond within this period.

You may obtain the information or personal data requested through simple copies, electronic documents in conventional formats (Word, PDF, etc.), through restricted and authorised access to the system that processes your personal data (access) or through any other legitimate means that guarantees and accredits the effective exercise of the right requested.

The use of electronic means for the exercise of ARCO rights authorises the data controller to respond to the corresponding request by the same means, unless the data subject clearly and expressly indicates another means.

It is important to mention that the exercise of any of these rights is neither a prerequisite nor does it preclude the exercise of any other right.

We also inform you that you have the right to initiate a Data Protection Procedure before the Federal Institute of Access to Information and Data Protection ( within fifteen working days from the date on which you receive the response from the Controller, or from the end of the period of twenty working days from the date of receipt of your request to exercise your rights referred to in paragraph a) above. For further information, please contact the Data Controller.


Your personal data may be transferred and processed by persons other than the Controller, within and outside the Mexican Republic, in the following cases:

  • Controlling companies, subsidiaries or affiliates of the Controller, or to a parent company; for statistical and historical record purposes.

  • Subsidiary holding company and subsidiaries for the purpose of centralising collection.

  • Subsidiary holding company and subsidiaries for the purpose of centralising supplier portfolio and compliance rating.

  • Judicial and/or prosecutorial authorities, by means of a duly substantiated written order.

If you do not express your opposition to the transfer of your personal data, it will be understood that you have given your tacit consent to this, in accordance with article 8 of the Law.


The transfer of your personal data in the cases referred to in the immediately preceding paragraph does not require your consent. In all other cases, your personal data will not be transferred to third parties without your prior and informed consent, in accordance with the provisions of point III of this privacy notice.


TAP TMM, may deny total or partial access to Personal Data or the rectification, cancellation or opposition to the processing thereof, in the following cases:

  • When the applicant is not the holder or the legal representative is not accredited to do so.

  • When TAP TMM´s database, as the case may be, does not contain the applicant´s Personal Data.

  • When the rights of a third party are infringed.

  • When there is a legal impediment or a resolution of an authority.

  • When the rectification, cancellation or objection has been previously made, so that the request lacks subject matter.


You may revoke your consent to the processing of your personal data, without retroactive effect, in all those cases in which such revocation does not imply the impossibility of fulfilling obligations arising from a legal relationship in force between you and the Controller.
At any time, you or your legal representative may revoke the consent you have given us for the processing of your personal data, in order for us to stop using them. The procedure for the revocation of consent, if applicable, will be the same as that established in section VI of this Privacy Notice, corresponding to the exercise of ARCO rights.


The Controller may modify, update, extend or otherwise change the content and scope of this Privacy Notice, at any time and at its sole discretion. In such cases, the Controller will communicate such changes through the website:

And, where appropriate, by e-mail, when this medium has been established as a channel of communication between you and the Controller.

Updated on 23 February 2024.